---
title: "Cookie Policy — DonorShepherd"
description: "Every cookie and storage key DonorShepherd can set, what each is for, and how we ask about the optional ones. Generated from the config the site runs on."
canonical: https://donorshepherd.com/cookies
---
# Cookie Policy — DonorShepherd

Effective August 22, 2026. Operated by Lamplight Technology Consulting LLC.

## What we store

| Name | Type | Category | Purpose | Set by | Retained |
| --- | --- | --- | --- | --- | --- |
| `cc_consent` | Cookie | Strictly necessary | Stores your cookie preferences so we don't ask again | DonorShepherd | 12 months |
| `stytch_session_token` | Cookie | Strictly necessary | Keeps you signed in | Stytch | 30 days |
| `sk_pending_org_name, sk_pending_user_name, sk_is_signup, sk_pending_invite` | Cookie | Strictly necessary | Carries your organisation name and invite through the sign-in email link, so the account can be created when you come back | DonorShepherd | 30 minutes |
| `sk_attribution` | Cookie | Strictly necessary | Remembers which page and campaign you arrived from, so we can record how you found us when you finish signing up | DonorShepherd | 30 minutes |
| `sk_impersonate_org_id` | Cookie | Strictly necessary | Used only by our own support staff when viewing your account to help with a problem | DonorShepherd | Session |
| `__ph_opt_in_out_*` | Browser storage | Strictly necessary | Remembers that you declined analytics, so we keep honouring it | PostHog | Until cleared |
| `ph_*` | Browser storage | Analytics | Recognises a returning visitor so repeat visits aren't counted as new people | PostHog | 12 months |

## How we ask

DonorShepherd does not show a cookie banner, because there is nothing to ask you about. We set only the cookies listed above as strictly necessary — the ones that keep you signed in and remember your preferences.

We do use a product-analytics service (PostHog) to count page views on this marketing site, but we run it in a cookieless mode: it stores nothing on your device, and it cannot recognise you on a later visit. If you come back tomorrow, you are counted as a new visitor. That is the trade we have chosen — less precise numbers for us, nothing stored on your device.

If we ever want to go further than that, this page changes first and a consent banner appears before anything else is stored.

## Your donors' data

Everything above concerns this public website. The signed-in application — where you work with your donor records — is treated differently: it runs the same cookieless page counting and nothing more. No analytics provider receives your donors' names, email addresses, giving history, or the notes you write about them, and we do not record sessions or replay screens inside the application. This is not a setting you or we can switch on; it is enforced in the code that decides what may run.

---

- Pricing: https://donorshepherd.com/pricing
- Start a free trial: https://donorshepherd.com/signup
- Contact: hello@donorshepherd.com
- Privacy: https://donorshepherd.com/privacy · Terms: https://donorshepherd.com/terms · Cookies: https://donorshepherd.com/cookies
- Operated by Lamplight Technology Consulting LLC — https://llt.llc